JBM Support

JBM Support

We are committed to providing the human touch to our support services. We are here to enrich your experience in using JBM at all times.


Our Features




JBM Service desk

Email dirven support ticketing system developed in house as a module of JBM offers transparent support services to all the JBM users.




Swift Response

We are committed to provide immediate resolution and the issues with the response time of 1 - 48 hours by the committed and trained professionals.




Account Managers

All emergencies may be escalated to the account manager assigned to you, who are more than willing to attend to all your emergencies.




Multimodal Help

User guides, FAQs, Video training material will ensure you to be in control of the application during the course of this usage.




WhatsApp & WebChat

Special services extended to the enterprise customer ensure that the critical business runs error free 24x7